Data Protection Policy

At Parts of Us, we recognise the profound trust you place in us when sharing your personal and sensitive information. Protecting your privacy isn't just a legal obligation; it's a fundamental part of our commitment to your well-being. This Data Protection Policy outlines our commitment to handling your personal data in accordance with the Singapore Personal Data Protection Act (PDPA) 2012.

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Our Commitment to Your Privacy

Parts of Us is dedicated to ensuring that all personal data collected, used, disclosed, and managed by our clinic is handled with the utmost care, transparency, and security. We implement robust measures to safeguard your information, empowering you with confidence in our practices. We strive to foster a strong data protection culture across all our operations and among our team members.

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Our Data Protection Officer (DPO)
In compliance with the PDPA, Parts of Us has appointed a Data Protection Officer (DPO). Our DPO is responsible for overseeing our data protection strategies and ensuring our adherence to legal requirements. The DPO serves as the primary point of contact for all data protection matters.

You can reach our Data Protection Officer at:
Email: partscounselling@gmail.com

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How We Uphold Your Data Protection

Parts of Us implements various measures to uphold the highest standards of data protection, guided by our DPO:

• Ensuring Robust Compliance: We continuously monitor and review our policies and practices to ensure ongoing compliance with the PDPA and other relevant data protection regulations applicable in Singapore.

• Managing Your Privacy Enquiries: We provide clear channels for clients to raise data protection-related enquiries, make requests, and submit complaints. Our DPO is responsible for overseeing the timely and appropriate handling of all such communications.

• Policy Development and Implementation: We develop, implement, and continuously review comprehensive internal data protection policies and procedures that govern how your data is handled at every stage, from collection to deletion.

• Advising on Data Protection: We ensure that data protection considerations are integrated into all new services, systems, and projects, adhering to "privacy by design" principles. Our DPO provides expert advice on data protection impact assessments.

• Staff Training and Awareness: We promote a strong data protection culture within Parts of Us through regular staff training and awareness initiatives, ensuring that all team members understand their roles and responsibilities in protecting your data.

• Liaison with Regulators: We maintain open communication and cooperate with the Personal Data Protection Commission (PDPC) in Singapore on any data protection issues, as required by law.

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Your Privacy Rights

At Parts of Us, we respect your rights regarding your personal data as granted by the PDPA. These rights include:

• The Right to Access: You have the right to request access to the personal data we hold about you.

• The Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal data we have about you.

• The Right to Withdraw Consent: You have the right to withdraw your consent for the collection, use, or disclosure of your personal data for any purpose, at any time, subject to certain conditions.

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To exercise any of these rights, please contact our Data Protection Officer directly using the contact details provided above. We may require specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

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We are committed to responding to your enquiries in a timely and transparent manner.​